General Questions

Our products are manufactured in the United States under the highest quality standards. All ingredients we use are carefully selected and come from trusted sources within the United States, ensuring purity, effectiveness, and compliance with the strictest regulations.

If you are in Central or South America, you can make your purchase by directly connecting through our WhatsApp. A member of our team will assist you in the purchasing process. We offer international shipping from our Distribution Center in Colombia, allowing us to deliver your products quickly and securely.

Absolutely! Being 100% natural, Nutraxcol products are designed for anyone looking to improve their overall well-being, whether as a preventive measure or to complement their health.

Although our products are 100% natural and free from fillers, we recommend consulting your doctor before consuming them, especially if you have a medical condition, are pregnant, or are taking medication.

Only our products specifically formulated for pets, like Vitality Pets, should be consumed by them. Always consult your veterinarian before including supplements in your pet’s diet.

Yes, our products contain no additives, fillers, or sugars, making them suitable for people with various dietary restrictions. Please check the labels of each product to verify compatibility with specific diets.

No, being 100% natural and free of additives, fillers, or sugars, our products have no known contraindications. However, if you have concerns or specific allergies, we recommend consulting your doctor.

Although they are natural, some people may be allergic to specific ingredients. Please carefully review the ingredient list before consuming and consult your doctor if you have any doubts.

The composition of our products is designed to offer only the highest quality ingredients, without additives or artificial components. This ensures that you receive the maximum benefits naturally.

We want each capsule to be 100% effective. By not using fillers, we ensure that you get only the nutrients you need, without unnecessary ingredients that could dilute its effectiveness.

Our products are unique because:

    • 100% natural ingredients: Each capsule contains only the necessary natural ingredients to provide specific benefits, with no fillers or additives.
    • No sugar: Our products are free from added sugars.
    • Total transparency: We show you exactly what each product contains because we believe in trust and quality.
    • They are manufactured in the USA, using first-class ingredients.

Helicobkiller

Helicobkiller is a natural supplement designed to improve digestive health and combat Helicobacter pylori.

  • Combats Helicobacter pylori with its antimicrobial properties.
  • Improves digestive balance, relieving discomfort such as acidity and bloating.
  • Provides antioxidant protection.
  • Promotes a healthy gut flora.

It is recommended to take two capsules daily, preferably 1 hour before meals. For best results, taking it on an empty stomach is ideal.

Yes, Helicobkiller is formulated with 100% natural ingredients. However, consult your doctor if you are pregnant, breastfeeding, or taking other medications.

Many people report improvements within the first 3-4 weeks, but results may vary depending on the body and the condition of digestive health.

Optimus Life + Zeolite

It is a natural supplement designed to detoxify the body by eliminating heavy metals and toxins, while boosting the immune system.

It contains a blend of Reishi, Shiitake, Chaga, Turkey Tail mushrooms, Papain fruit powder, Organic Spirulina, and Zeolite, all recognized for their detoxifying and immune-boosting properties.

The recommended dose is 3 capsules daily, spread throughout the day.

It is ideal for all ages, especially for people looking to detoxify their body, strengthen their immune system, and improve their overall well-being, particularly those exposed to toxins or with compromised immune systems.

Vital Beat

Vital Beat is a supplement designed to improve cardiovascular health, balance cholesterol levels, and support proper circulation through a blend of natural ingredients.

Reduces oxidative stress and inflammation.
Improves circulation and heart function.
Balances cholesterol levels.
Supports metabolic health

It is recommended to take 3 capsules in the morning for the best results.

People who want to take care of their cardiovascular health, especially those looking for natural alternatives to protect their heart.

Results may vary, but many users report feeling better after a month of consistent use.

Zenrenity (Coming Soon)

Zenrenity is a supplement designed to promote mental calmness, reduce stress, and improve mental clarity, while also improving erectile dysfunction.

It includes KSM 66 Ashwagandha, Rhodiola Rosea, and Bacopa Monnieri, known for their adaptogenic and nootropic properties.

It is recommended to take 2 capsules daily, distributed between meals.

  1. By using the correct amount of KSM 66 Ashwagandha and complementing it with other ingredients in this formula, it provides the support your body needs, and the results show up faster:
  2. Reduces stress (Cortisol levels) and anxiety.
  3. Improves sleep quality and mental clarity.
  4. Balances testosterone levels in men.

Yes, Zenrenity is formulated with natural ingredients safe for continuous use. Consult your doctor if you have any specific health conditions.

Vitality Pets

It is a natural supplement for dogs and cats that supports immune health, improves digestion, and promotes a healthy coat.

  • Strengthens the immune system.
  • Supports natural detoxification by eliminating heavy metals and toxins.
  • Promotes a shiny and healthy coat.
  • Improves digestion and overall well-being of pets

The dose varies depending on the pet’s weight. Check the feeding chart included with the product..

Its formula combines superfoods and medicinal mushrooms like Reishi, Shiitake, Chaga, Turkey Tail, in addition to Zeolite, offering holistic and natural benefits for pets.

Yes, Vitality Pets is designed for dogs and cats. It also contains ground beef liver pieces that your pet will love. It’s important to follow the dosage recommendations and consult a veterinarian if you have any doubts.

Shipping

Delivery time may vary depending on the available carrier in your area. Typically, for orders from the USA, delivery takes 4 to 7 business days from the time the package leaves our warehouse.

Yes! In addition to our manufacturing in the United States, we have a Distribution Center in Colombia, which allows us to offer efficient international shipping. International deliveries usually take between 5 and 15 business days from the date the package is dispatched from our warehouse. This time may vary depending on location and the available carrier in the delivery area.

Once your order has been shipped, you will receive an email with the tracking number. You can use this number to track your package on the carrier’s website.

If there is a delay in delivery, you can use the tracking number to contact the carrier directly or reach out to our customer service for assistance.

In case of package loss, we recommend contacting the carrier using the provided tracking number. Once you have filed a report with them, you can contact us to help resolve the situation.

Returns and Exchanges

We only accept returns of products that have not been opened or used. If you wish to initiate a return, please contact our customer service at contact@nutraxcolpharma.com.

If your product arrives damaged or defective, contact us within the first 24-48 hours after delivery. Photos of the damaged product will be required to process the claim.

We do not offer direct exchanges. If you would like a different product, we recommend returning the unopened product and placing a new order.

For safety and hygiene reasons, we cannot accept returns of products whose containers have been opened. This ensures that all products are safe and of high quality for our customers.

Contact our customer service team with your order details, and we will guide you through the return process.

Once an order has been processed and shipped, it cannot be canceled. However, if it has not been shipped yet, we can assist you in canceling it. Please contact us as soon as possible via our WhatsApp to check the status of your order and manage the cancellation if possible.

Payment Methods

We accept debit and credit card payments.

Yes! The security of your data is our priority. We use advanced encryption technologies to protect your personal and payment information.

Referral Program

It’s very easy! To join our referral program, simply register through our NutraxFam platform. Our team will review your registration, and once approved, you will receive a unique link that you can share with your friends, family, or anyone interested in improving their well-being with our products.

As a Nutraxcol Pharma ambassador, you will receive:
➔ Sales commissions: Earn a percentage for every sale made through your unique link.
➔ Access to exclusive promotions: Receive early information about new products and discounts.
➔ Dedicated support: We help you maximize your opportunities with marketing materials and personalized advice.

No, joining our referral program is completely free.

Anyone interested in promoting 100% natural and high-quality products can join. This includes health professionals, influencers, pet owners, and wellness enthusiasts.

You will have access to a user panel where you can monitor all sales made through your link, check your accumulated commissions, and receive real-time updates.

We have a dedicated support team to help you. You can contact us anytime through our official email or WhatsApp.